Transport Rules & Mail Flow Rules
Understanding the Concept
Transport rules (also called mail flow rules) are policies applied to messages as they pass through the transport pipeline. They consist of conditions, exceptions, and actions that can modify, redirect, or block messages.
Rules can add disclaimers, encrypt messages, forward copies to compliance officers, block attachments, or route messages to specific connectors. They are evaluated in priority order, and processing can stop after a match.
Common use cases include adding legal disclaimers to external emails, enforcing TLS for specific partners, blocking messages with sensitive content, and routing messages through compliance review.
Key Points
Why This Matters
Transport rules are one of the most powerful tools for controlling message flow and enforcing organizational policies. They enable compliance requirements, security measures, and business logic without third-party tools.