Monitoring & TroubleshootingExchange Online Reports & Analytics

Exchange Online Reports & Analytics

25 mins

Understanding the Concept

Exchange Online provides built-in reports covering mail flow, protection, and usage statistics. These reports help administrators identify trends, detect anomalies, and demonstrate service health to stakeholders.

Mail flow reports include top senders and recipients, spam and malware statistics, mail flow status, and non-delivery report summaries. Protection reports cover threat detection, phishing attempts, and safe attachment activations.

Microsoft 365 admin center provides organization-level usage reports including active user counts, mailbox storage usage, and email activity trends. These reports support capacity planning and license optimization.

Key Points

•Mail flow dashboard shows real-time message volume and status

•Protection reports track spam, malware, and phishing trends

•Usage reports show active users, storage, and email activity

•Mailbox usage reports identify large mailboxes and growth trends

•Auto-forwarded messages report detects suspicious forwarding

•Reports exportable to CSV for further analysis

Why This Matters

Proactive monitoring through reports prevents issues before they impact users. Usage reports support capacity planning and cost optimization, while protection reports demonstrate security posture to management.

Common Mistakes to Avoid

✗Not regularly reviewing mail flow reports to catch trends early

✗Ignoring auto-forwarding reports which can indicate compromised accounts

✗Not using reports for capacity planning and license optimization

Interview Discussion Points

💡Describe the key Exchange Online reports you monitor regularly

💡Explain how to use reports for proactive issue detection

💡Discuss how reporting supports compliance and security auditing

MS-203 Exam Tips

📝Know the key reports available in Exchange Admin Center

📝Understand how to use mail flow reports for troubleshooting

📝Be familiar with usage reports for capacity planning

Message Trace & Mail Flow Troubleshooting

Service Health & Incident Management