Remediation & Compliance Actions
Understanding the Concept
Compliance policy actions for non-compliance define the automated response when devices fall out of compliance. Actions are executed on a schedule: immediate, after 1 day, after 3 days, etc. The escalation model provides increasingly restrictive actions over time.
Email notifications inform users about non-compliance with instructions for remediation. Custom notification templates can include device details, non-compliant settings, and step-by-step remediation instructions. Multiple notifications can be sent at different intervals.
Remote actions for non-compliance include remote lock, wipe, and retire. These are typically reserved for severe non-compliance or extended periods without remediation. Remote wipe should be used cautiously and typically only for corporate-owned devices.
Key Points
- Actions schedule: immediate → notify → mark non-compliant → lock → retire
- Email notifications with custom templates and remediation instructions
- Escalating actions over time give users chance to remediate
- Remote lock for immediate security when needed
- Retire/wipe for severe non-compliance or lost devices
- Different action schedules for different compliance policies
Why This Matters in Real Organizations
Automated remediation actions reduce the manual effort of chasing non-compliant devices. The escalation model balances security with user productivity by giving users time to fix issues before losing access.
Common Mistakes to Avoid
Interview Tips
- Explain your non-compliance remediation workflow
- Discuss how you balance security enforcement with user experience
- Describe automated actions you've configured
Exam Tips (MD-102)
- Know the available non-compliance actions and their effects
- Understand action scheduling and escalation
- Know the difference between retire and wipe actions
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