Intune Reports & Diagnostics
Understanding the Concept
Intune provides comprehensive reporting across devices, compliance, configuration, and applications. Built-in reports include: device compliance, configuration profile status, app installation status, update compliance, and feature update status.
Device diagnostics allow remote collection of diagnostic logs from managed devices. Diagnostics include registry data, event logs, file system data, and MDM diagnostic logs. This enables remote troubleshooting without physical access to the device.
Organizational reports provide executive-level summaries: overall compliance percentage, app deployment success rates, encryption compliance, and update compliance trending over time.
Key Points
- Built-in reports: compliance, configuration, apps, updates
- Device diagnostics: remote log collection for troubleshooting
- Organizational reports: executive summaries and trends
- Export reports to CSV for further analysis
- Log Analytics integration for advanced reporting and alerting
- Diagnostic logs include MDM, registry, events, and file system data
Why This Matters in Real Organizations
Comprehensive reporting and diagnostics are essential for maintaining endpoint health at scale. Without proper visibility, issues go undetected until they become widespread problems affecting user productivity.
Common Mistakes to Avoid
Interview Tips
- Explain the Intune reporting capabilities you use most
- Discuss how you use device diagnostics for remote troubleshooting
- Describe how you present endpoint health metrics to management
Exam Tips (MD-102)
- Know available built-in Intune reports
- Understand device diagnostics collection process
- Be familiar with Log Analytics integration for advanced reporting
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